Technical Support

Domain Port Relay Setup for Web-Based interface users

If you are using the Dynamic DNS Application, Click Here to go to the Domain Port Relay Setup for Dynamic DNS Application Users.

How does the Port Relay work?
Setting Up Port Relay Instructions.
Port Relay on IIS with host headers.
Making a Port Relay Record dynamically update.
Known issues with Port Relay.


How does the Port Relay work?
Port relay works by directing your web traffic to our web server. Once the person browsing your web site hits our server we grab the web address they typed into their web browser and cross reference it with our database and pull up the redirect address you are pointing your web traffic to, and redirect the browser to your server address on the port you specified within an invisible frame.

Setting Up Port Relay Instructions:
The first thing you will want to do is to log onto our Web Based Interface. Before you can have a domain DNS record relay, you must point the record to our port relay server. Please see setting up DNS records for more information. Our DNS server address is, see the example below. This record will create

After you have created the DNS record pointing to our relay server you then need to click on the "Add/Edit Your Relayed Domain Records" link.

Depending on whether or not you are creating a relayed record for a root domain or a sub-domain click the appropriate link on the "Domain Port Relay records page". In this example we are converting a sub-domain over, so we will click on the "Select a sub domain to convert" link.

Note: A root domain is a domain that has no prefix before it: "" is a root domain, "" is a sub domain. If someone enters into their browser, they are going to the root domain, if they enter they are going to the "www" sub domain of Most web surfers are unaware that there is a separate record for each of these locations. Because some web surfers use the root domain address and some use the sub-domain address, you may want to set create relayed records for your root domain ( and your sub domain ( and point to the same location.

Click the "Convert to HTTP Relay" button, you will then be taken back to the "Domain Port Relay records page" with your new relay record. All records must be formatted using "HTTP://", followed by the address you want the record to be redirected to, otherwise they will not function.


Pointing to: The "Pointing To" address is the address people will be redirected to when they enter your web address (for example "") into their web browser. You have the ability to redirect people to an IP address followed by a port number such as but your local web server must be configured to receive HTTP requests on that port. (Here's a link to "How to change the port IIS uses") You also have the ability to relay people going to your domain such as to another web site by typing in the address you want them redirected to such as You cannot however point them directly to a web page (I.E.: the same goes if your pointing them to an IP address (I.E.:

Page Title: This is what will display on the top of the web surfers web browser.

Meta Tag: because your relayed page is going to be displayed within a hidden frame meta tag information used by search engine spiders will not show up to them off the page you're hosting locally. Placing your meta description and keywords here will allow search engine spiders to properly index your site.

Port Relay on IIS with host headers.

We are still working on updating our support files. We apologize for the inconvenience. Please check back at a later time for this article.

Making a Port Relay Record dynamically update.

The easiest way to do this is to use our Dynamic DNS Application. Click Here to go to the support page for setting up port relay using the Dynamic DNS Application. If you can't use the Application, follow these instructions to set up dynamic port relay from the Web-based interface:

Log in to the Web based interface and click the link to Add/Edit Domain Records. Click the Add button and create an A Record for the domain you want to relay and name it "relay". Click Update to return to the DNS record screen and check the Auto IP Resolution box for this record. Close the Domain Records window and click on the Add/Edit Your Relayed Domain Records link. Follow the directions in the "Setting Up Port Relay Instructions" section, but instead of entering an ip address in the "Pointing To" field, enter "". (Put your own domain name and port in the "Pointing To" field.)

Known issues with Port Relay:

HTTP Relay does not work with Mail, FTP, Telnet or any other type of records. HTTP Relay will only work with web traffic. Most ISP's only block web traffic on port 80. To set up other records such as Mail, FTP, Telnet you must use the Add/Edit Domain Records menu selection. Please see setting up DNS records for more information.

For more information or to post questions or comments about the use of our products please visit our Online Support Forum.

Skip Navigation LinksHome > Legacy > Online Help > Help On: Port Relay Setup - Web Users

Copyright ©, 2000-2022   All Rights Reserved
last modified: 4/18/2008 9:02:29 PM
Contact Us   |   Site Map   |   Login   |   Terms of Use   |   Privacy Policy
9/30/2022 7:42:40 PM